Showing posts with label restaurant. Show all posts
Showing posts with label restaurant. Show all posts

Tuesday, March 26, 2013

OnetwothreefourfiveHA!


My music on shuffle, “Rocky Road to Dublin” by Young Dubliners catches me off guard this morning. Against my will, I’m transported to a back kitchen with blaring music and waiting dishes. 

One, two, three, four, five! Hey! I grab a giant serving tray and fill it up, in an instant attempting to memorize the placement of the special-order plates. I failed as often as I got it right.
On that first night, never having served an evening before, I was working with one other server. The other had walked out. Asked me was I hired, wages I required, / I was almost tired of the rocky road to Dublin./ One, two, three four, five. Ha! All the staff knew I was a newbie, and accorded a kindness and understanding that I still did not know was foreign to food service. I had left my home that night fully knowing that this might be the only night I ever had the chance to serve tables. The business was in trouble, and they needed someone to serve through their last week of reservations. I made up my mind as I applied my lip gloss that I would make the most of it, and absolutely have fun, and not be deterred at all. Then off to reap the corn, leave where I was born, / Cut a stout black thorn to banish ghosts and goblins; / Bought a pair of brogues rattling o'er the bogs / And fright'ning all the dogs on the rocky road to Dublin. / One, two, three four, five. Ha!
Through the evening, I constantly asked my fellow server about the menu, about the computer system, about timing, about drinks. I constantly asked the chefs to name the dishes that were up, repeat the specials, list the desserts. I needed help with a check, I needed a hand with a tray, I didn’t know what was in a hot totty, or how to describe the shelf merlot. All this I acknowledged with a humble humor. The room was full, the tables were lit up by their tealights and softened expressions. The whole room was aflame with a joy of living, it was like church.
At the end of the night, I tallied my tips: $210.60. Seriously? We must be overcharging. Or they must have felt pity for me. The Galway boys wer by, / and saw I was a-hobblin’ with a loud array, / they joined me in the fray / soon we cleared the way on the rocky road to Dublin. / One, two, three, four, five. Ha!
I took off my apron, and wrapped up my black book. Lee, the sous chef, came up to me, “wow,” he said, eyes bulging beneath his thick, black glasses, “you did a great job. I mean that. I’m not just saying it.”
“Thank you,” I was so surprised at his sincerity.
“No, I mean it, if Drew [the chef] takes over, he wants you to stay.”
“Lee, are you serious? I might have a job here? I’ve never done this before. I am not sure this is the wisest thing you could do.” It was true, and I’m still not sure it was the wisest thing they could have done.
“The way you handled tonight, tables at a time. Servers with way more experience get all grumpy and flustered. And you’re in the kitchen making jokes, just getting it right. It was awesome.”
This was not a normal complement for me to receive: that I kept my head about me, was relaxed in a stressful time, made smart calls when it mattered most. This was not the kind of thing to which my temperament is accustomed. So I took the job, in hopes of winning more such favor. One, two, three four, five, Ha! / Hunt the Hare and turn her down / the rocky road and all the way to Dublin, / Whack follol de rah !
I never quite did as well as that first night, when the pressure was on the most.  

Friday, February 1, 2013

Uncouth Thoughts for a Young Lady

I was so nervous right before the semester started. I'm teaching a subject in which I've never had formal, university training: the Bible. I mean, I've been a student of the Bible all my life. But to conceptualize how to teach it, well, I was in an uproar. The day before classes were to begin, I could barely breathe, I was so frazzled. I was sitting in a teachers' meeting, and a word came to me, which I believe was from God. Ever so gently, he said, "settle the f&*$ down."

++++

When I fall in love,
I don't want my heart to stop beating at the sight of him.
I want for him to see my heart, and to long for it to go on beating at all costs.
I want to do the same for him. I want us to help each other to live.

++++

I'm so glad that I am not thinking about moving this year. I dread it, really. Although, tonight, I was helping a friend gather his apartment together a wee bit, as he's preparing to move tomorrow, and it wasn't so bad. He's made sure not to collect much stuff. And he has help from people who love him. He said that it costs over $200 to hire movers. $500 if you have a piano that needs moving. I've never had to pay that. I hope you never do, either.

++++

I lied tonight. I ate out at a restaurant, and ordered a chicken dish from their "specials." It was still pricey, though. And when I got it, I couldn't really taste it. Not really at all. And it wasn't that I lack the ability to taste, which I questioned. It was just that it was an unimpressive, low-quality entree. The server came around to ask how it was, and I smiled and said, "very good, thank you." Lies.

But, really, what was she going to do about the food? I was embarrassed for her. But I didn't have to get the whole rest of it in a to-go box to spare her feelings, did I?

Saturday, February 26, 2011

Ruined: Thoughts on Table Service

Eating out means less to me now than ever. The enjoyment has gone out of it for me indefinitely. I can't stop thinking about how the server feels. Leah and I decided that a woman should judge a good man not only by how he treats his mother, but by how he treats his serving staff. Incredible how some people will behave toward another person who is temporarily in their employ (i.e. a server). Is it a power trip which encourages a customer to behave so poorly to a server?

While talking to other servers today, an interesting observation came up: tips are higher when you mess something up. You can provide quality, timely service--running your feet off to get their drinks and food on the table, dishes off the table, next course on the table, dishes, check please, credit card receipt, "have a great evening!"--and receive a standard 18% tip.

But if you mess up an order--have to have it re-made, run it back for them, hand their food later than the rest of the table, forget to fill up their sodas for a long time, serve them potato salad instead of the requested linguini salad--then, the tip is more likely to exceed 20%. My serving colleagues inform me that this phenomenon is unique to our Isaac's.

Sunday, January 9, 2011

The New Year

New Year's Eve was the last night that the little restaurant was open. A good night:

Becky, Leah, Kirsten, and Ty came near the end to have appetizers and to see the happening band which they had been promised, but which didn't exist.

But, hark! What was that exciting party going on upstairs? A party for a bunch of Greek people, I said, friends of the owners. Sure, we can go up for a look.

I felt so privileged entering that fun without having to pay.

Possibly the only light-haired people in the room, Leah and I moved toward the front where a group of maybe 40 people were dancing holding hands in a circle--ah, you know, Greek-style, right? Who can resist that? Not us. We joined right in.

We came back to the house to clang pots and pans to ring in the new year.

Resolutions? I want to be fearless.

Sunday, December 12, 2010

Wine Terminology

I'm learning about wines. I never know how to describe them. Joella's advice? "Just think of a person you know, and describe them."

Me: So, this wine is lanky, freckled, curly...
Joella: Not so much physical characteristics, like, say, "this wine is creative..."
Me: it likes to be around people...

Becky: You're not getting it! Give her another example, Joella.
Joella: This wine is delicate and thin...
Me: ...it gets sick easily, can't stand the sun.

Other descriptors we decided might be useful:
sincere, vibrant, fat, sunsetty